12Bytes Software Support

NOTICE: Responses to support requests may be delayed until further notice. I am in the process of moving and it may take me some time to get setup again.

If you are not submitting a software support request, please use the General Contact Form.

If you do not need to include personal information or software registration details, you may leave a comment on the Web-Based Support page.

Support is available in English only. If you do not know English, please translate your inquiry using a service such as Google Translate.

Fields designated with an asterisk (*) are required

* Your name

* Your email address (will not be shared with anyone!)

* What program do you need help with?

* Program version

* Program architecture

* Operating system

* Operating system architecture

* Operating system language (English, French, etc.)

* Please provide a clear and detailed description of the problem

* Please describe, in detail, the steps necessary to reproduce the problem

Please attach the program config.ini (located in the folder where the program was installed).

Screen captures are often helpful when diagnosing a problem. You may include up to 3 image files up to 2 MB each.
Supported formats: bmp, gif, jpg, jpeg, png


What is thirty one plus 9?